Support center
Support center
Accounts
- Are my funds safe?
- Are trading accounts closed due to inactivity?
- Can I have more than one registration in the broker?
- Can I open more than one trading account?
- Do you accept customers from the USA?
- Do you allow hedging?
- Do you offer corporate accounts?
- Do you offer negative balance protection?
- Do you offer penny accounts?
- How can I change my account leverage?
- How does Stop Out work?
- How long does it take for my account to be approved?
- How much is charged or paid for Swaps?
- How to access the client area?
- How to change the password of the client area?
- How to change the password of your trading accounts?
- How to create additional trading accounts?
- How to download the MT4 and MT5 platforms?
- How to open a demo account with DUO?
- How to open a live account with DUO?
- How to open additional live accounts?
- Investor account
- Is it possible to change the currency of my trading account?
- Is Scalping allowed?
- Is there any maintenance cost?
- What are the trading hours?
- What can I do if I put incorrect data in my registration?
- What documents do I need to send to activate my account?
- What is the Margin Call and Stop Out level?
- What leverage do you offer?
- When are swaps charged?
- Why do I need to send documents to activate my account?