Support center

What can I do if I put incorrect data in my registration?

If for any reason you have entered any incorrect information in your registration, for example, any part of your name or home address, just send an email to: [email protected] indicating the correct information and attaching a valid document showing the correct information.

It is not necessary to make a new registration.

Important announcement about swap-free accounts

We would like to inform you that we are changing the way we charge Administration fees on Swap free Accounts.

Swap-free Accounts are modified accounts in which rollover fees are waived to comply with Islamic religious beliefs. Swap-free Account holders can hold their positions for an unlimited amount of time, without incurring any swap charges. Instead, administration fees will be applied when a position is kept open over a predefined time threshold.

From December 1st 2023, onwards we will apply the administration fees with a balance transaction after a grace period of five (5) days for Forex Majors, Forex Minors and Gold instruments and three (3) days for Forex Exotics, Energies and Silver instruments.