Support center
Trading accounts are not closed for inactivity, but they are «archived«. For an account to be archived, one month must pass without any activity on the account.
A client can reactivate his trading account by sending an email to the Customer Support area: [email protected]
DUO Markets is an introducing broker of Eurotrade SA (Pty) Ltd. Eurotrade SA (Pty) Ltd offers execution and custody services for clients introduced by DUO Markets. DUO Markets is a trademark of TUTORES-FX S.A.C. Eurotrade SA (Pty) Ltd is an authorized financial services provider, regulated and licensed by the Financial Sector Conduct Authority (FSCA) of South Africa with license number FSP 44351 and registered at 74 Walmer Street, Sydenham, Johannesburg, 2192, South Africa.
RISK DISCLOSURE
Trading leveraged products such as Forex and CFDs may not be suitable for all investors as they carry a level of risk to your capital. Make sure you fully understand the risks involved, taking into account your investment objectives and previous trading experience. If necessary, seek independent advice. Read our full Risk Disclosure.
As of August 21, 2023, we will no longer be able to receive clients from countries that are part of the European Union under the regulation of South Africa (FSCA). Likewise, the accounts of European clients currently under South African regulation will be closed at the end of August 2023. This is due to changes implemented by ESMA and Eurozone regulators. For any questions please contact our support team on our live chat or email: [email protected]
