Support center
As a regulated broker, our company must operate in accordance with the procedures imposed by the regulatory body, the FSCA of South Africa.
These procedures involve obtaining the relevant documentation from our clients to comply with KYC (know your customer) guidelines.
This is why we must request an identity document and an address document in order to proceed with the validation of our customers.
DUO Markets is an introducing broker of Eurotrade SA (Pty) Ltd. Eurotrade SA (Pty) Ltd offers execution and custody services for clients introduced by DUO Markets. DUO Markets is a trademark of TUTORES-FX S.A.C. Eurotrade SA (Pty) Ltd is an authorized financial services provider, regulated and licensed by the Financial Sector Conduct Authority (FSCA) of South Africa with license number FSP 44351 and registered at 74 Walmer Street, Sydenham, Johannesburg, 2192, South Africa.
RISK DISCLOSURE
Trading leveraged products such as Forex and CFDs may not be suitable for all investors as they carry a level of risk to your capital. Make sure you fully understand the risks involved, taking into account your investment objectives and previous trading experience. If necessary, seek independent advice. Read our full Risk Disclosure.
As of August 21, 2023, we will no longer be able to receive clients from countries that are part of the European Union under the regulation of South Africa (FSCA). Likewise, the accounts of European clients currently under South African regulation will be closed at the end of August 2023. This is due to changes implemented by ESMA and Eurozone regulators. For any questions please contact our support team on our live chat or email: [email protected]
