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Why do I need to send documents to activate my account?

As a regulated broker, our company must operate in accordance with the procedures imposed by the regulatory body, the FSCA of South Africa.

These procedures involve obtaining the relevant documentation from our clients to comply with KYC (know your customer) guidelines.

This is why we must request an identity document and an address document in order to proceed with the validation of our customers.

Important announcement about swap-free accounts

We would like to inform you that we are changing the way we charge Administration fees on Swap free Accounts.

Swap-free Accounts are modified accounts in which rollover fees are waived to comply with Islamic religious beliefs. Swap-free Account holders can hold their positions for an unlimited amount of time, without incurring any swap charges. Instead, administration fees will be applied when a position is kept open over a predefined time threshold.

From December 1st 2023, onwards we will apply the administration fees with a balance transaction after a grace period of five (5) days for Forex Majors, Forex Minors and Gold instruments and three (3) days for Forex Exotics, Energies and Silver instruments.