Important announcement on European customers

Support center

How long does it take for a withdrawal to reach my account?

It depends on the chosen payment method. In the case of card withdrawals, it can take between 3 to 5 business days, in the case of bank transfers, it can take up to 5 days and, finally, in the case of Skrill/Neteller/Criptos it is usually less than 24 hours.

Important announcement on European customers

As of August 21, 2023, we will no longer be able to receive clients from countries that are part of the European Union under the regulation of South Africa (FSCA). Likewise, the accounts of European clients currently under South African regulation will be closed at the end of August 2023. This is due to changes implemented by ESMA and Eurozone regulators. For any questions please contact our support team on our live chat or email: [email protected]